Colchester Veterinary Hospital is seeking a Veterinary Assistant/Customer Service Representative. This is a part-time or full-time position.

Company Overview:

Colchester Veterinary Hospital is a 4000 sq foot facility in the convenient location of the Truro Industrial Park. We are an innovative small animal hospital dedicated to creating an elevated healthcare experience for our vet team, clients, and patients. As an independent, veterinary-led clinic, we are looking for team members to help create a clinic atmosphere that they enjoy. Our clinic boasts a warm and welcoming atmosphere where our staff feel valued and know that they are an integral part of the team. We are completely paperless, employing an innovative PIMS and online pet portal for our clients. We value teamwork, personal growth, and the wellbeing of our veterinary team. Join us in creating a positive change in veterinary medicine and making a difference in the lives of our patients and their devoted pet parents.

Job Requirements and Responsibilities:

• Completion of a Veterinary Assistant Program and customer service experience

• Prior experience is desired

• Strong interpersonal and communication skills, and organizational and time management skills

• The ability to empathize and interact effectively with clients and their pets

• Detail-oriented and able to multitask in a fast-paced environment

• Technically proficient (we are paperless, so using computers and tablets is a necessity, and you must be able to type)and able to set-up notifications and communications with clients via the operating system

• Greet clients and pets upon arrival

• Document phone conversations in the operating system

• Directly assist veterinarians during examinations and other procedures

• Initiate appointments for doctor on duty by taking relevant and thorough patient history

• Present billing estimates to clients and collect payments for bills

• Prepare and sterilize surgical equipment and maintain cleanliness in the veterinary clinic

• Ability to work independently, restrain animals safely and lift up to 50lbs

• Assist in handling animals safely and compassionately

Compensation and Benefits:

• Competitive compensation

• Monday to Friday work week: no evenings, weekends, or holidays

• Medical and Dental benefits if full time

• Employee discounts on services, veterinary products and food

• Paid vacation, and paid sick/personal days

• Opportunity to work in a supportive, encouraging work environment

• State-of-the-art equipment and a commitment to the highest standards of care

To Apply:

If you are excited about the prospect of working with us, please reach out to us with your resume and a cover letter at kmjohnson21@gmail.com. All applications will be considered confidential. We look forward to hearing from you!